icc WEBINAR
Business travel and emergency management: where companies are truly unprepared
Real-world scenarios, common mistakes, and an operational model to protect traveling employees
When an emergency occurs during a business trip, the problem is never just health or safety.
The real problem is organizational.
Who makes the decisions?
Who authorizes?
Who talks to the hospital?
Who keeps in touch with the family?
Does the company know where other employees are at any given time?
In many companies, these questions are only answered when something happens.
And that moment is the worst for improvising.
This webinar was created to discuss in concrete terms what really happens when an employee has an emergency during a business trip and what it means, today, to be truly prepared to handle these situations.
Why this webinar is useful
Many companies think they are organized because they have an insurance policy or an emergency number.
But when something actually happens, the same problem always emerges: there is no clear organizational model.
During the webinar we will see:
What are the real critical points in managing a travel emergency?
what happens operationally in the first few hours
what are the company's responsibilities
what decisions need to be made and how quickly
Why companies today are structuring Travel Risk Management systems
The goal of the webinar is to help companies understand whether their organization is truly prepared to handle an emergency during a business trip.
Topics covered
What really happens in the first hours after an emergency abroad
The most common mistakes in managing travel emergencies
Decision-making in critical situations: who decides and what happens in the company
The company's role in managing an emergency involving a traveling employee
Insurance, assistance, security: who does what?
What does Travel Risk Management mean in concrete terms today?
How companies are moving from a reactive approach to a structured organizational model
Who is it intended for?
This webinar is designed for companies with employees traveling for work, both within Italy and abroad.
In particular, it is aimed at:
HR Manager
Travel Manager
Risk Manager
HSE Manager
Security Manager
Company Management
This webinar is designed for those within the company who would be responsible for actually managing an emergency situation.
Speakers Profile
Guja Ventura – Head of Operations, International Care Company
With a degree in Economics and Business Law from Bocconi University in Milan, she began her career at International Care Company in the Operations Center, the heart of emergency management and international assistance. Over the years, she has gained solid experience in the operational management of complex cases around the world and now coordinates activities related to emergency management and international healthcare assistance.
Alessandro Martello – Founder & CEO, North Star Support Group (NSSG)
Founder and CEO of North Star Support Group (NSSG), an international risk management firm specializing in supporting organizations operating in complex, high-risk environments. With over 20 years of experience in the security sector, he focuses on risk, intelligence, and security management internationally and is a member of ASIS International and the Security Institute.
Valentina Migazzi – HR, Quality and Compliance, International Care Company – Moderator
Head of Human Resources, Quality, and Compliance, she oversees organizational processes, internal procedures, and corporate responsibilities. She focuses on aspects related to internal organization, decision-making management, and the definition of procedures in complex situations.
During the webinar, he will lead the discussion between operational management and risk management, focusing on corporate organization and the company's responsibilities in managing emergencies involving traveling employees.
